Terms and Conditions

TERMS AND CONDITIONS ATELIERHONIS.RO

These General Terms and Conditions (hereinafter: TCG) of "ATELIERHONIS.RO" include the terms and conditions for accessing and using the website ATELIERHONIS.RO.

The ATELIERHONIS.RO platform is owned and operated by S.C. HONEXPRES SRL, headquartered in Bihor County, Oradea, Str. Cazaban 50, ap. 1, registered with the Trade Register under no. J5/1140/2012, with tax code no. RO30456239, hereinafter referred to as the "Company," "we," or "Seller."

DEFINITIONS

Throughout this document, as well as in the relationship between the Company and the Client, the interpretation of the terms and concepts used will be as follows:

  • Site – refers to the website www.ATELIERHONIS.RO and serves as the means by which the Company promotes its products and services, provides their presentation, and offers users the opportunity to place a request for a quote.
  • Client – hereinafter referred to as "User," "Client," "Buyer," or "you" – an individual over the age of 18 seeking to purchase products sold and services provided by the Company.

Since we aim to offer customers customized furniture, the Company does not sell furniture pieces through the Site. However, to benefit from our services, you can access the "Contact" section and send us a request for a quote.

1. QUOTATION PROCEDURE

Access to submitting a request for a quote is granted to any User/Buyer.

Communication with the Seller can be conducted via direct/telephone interaction or through the contact details provided in the "Contact" section of the Site. The Seller has the discretion to manage the information received without being required to justify this.

The Client may use the "Contact" section to send the Company a request for a quote, providing details about the requested products.

By submitting the request for a quote, the Buyer consents that the Seller may contact them by any means available/agreed upon by the Seller, whenever necessary, in accordance with the Privacy Policy.

Completing the contact form and submitting the request for a quote does not oblige the Company to respond or provide a quote. The Company’s submission of a quote does not impose an obligation on the Client to purchase the products or on the Company to enter into a contract based on the respective quote. The commercial relationship and any rights and obligations will be established through a contract between the Client and the Company.

The prices of products and services offered by the Company are not predefined; they are determined based on each project and agreed upon by both parties. The Seller is not obliged to provide a previously produced piece of furniture at the same price or based on a past offer for which no contract was concluded with the Client. Promotions displayed on the site are valid for the specified period. If no period is mentioned, they are valid while supplies last.

For justified reasons, the Company reserves the right to restrict a User's/Buyer's access to submitting a request for a quote if it considers that the User's/Buyer's conduct or activity on the Site may harm the Company. In such cases, the User/Buyer may contact the Company’s support to be informed of the reasons for the applied measures.

If there is an unusually high volume of traffic from an internet network, ATELIERHONIS.RO reserves the right to require Users/Buyers to manually enter CAPTCHA verification codes to protect the Site’s information.

ATELIERHONIS.RO may publish on the Site information about products and/or promotions offered either by the Company or by third parties with whom ATELIERHONIS.RO has partnership agreements, within a specific period and while supplies last.

All information used to describe the Goods and/or Services available on the Site (static/dynamic images, multimedia presentations, etc.) is not a contractual obligation from the Seller but is provided solely for presentation purposes.

The Seller may assign and/or subcontract third parties for services related to fulfilling Orders, with the Buyer being informed accordingly. The Seller remains responsible for all contractual obligations.

The Seller is not liable for damages caused by errors, inaccuracies, or outdated information published or maintained on the ATELIERHONIS.RO platform that are not due to its fault.

The characteristics of the products presented on the site are provided by manufacturers and/or suppliers, and the Seller assumes no responsibility for their accuracy.

2. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The content, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text, and/or multimedia content presented on the Site, is the exclusive property of ATELIERHONIS.RO, with all rights reserved, directly or indirectly (through usage and/or publication licenses).

Logos, stylized representations, commercial symbols, static images, dynamic images, text, and/or multimedia content belonging to manufacturers remain the property of their respective owners and do not grant Users the right to reproduce, copy, or use them in ways that could cause damage.

Users are not permitted to copy, distribute, publish, transfer to third parties, modify, link to, expose, include in another context outside the original intended by ATELIERHONIS.RO, or participate in the transfer, sale, or distribution of materials derived from the Site’s content without ATELIERHONIS.RO’s express written consent.

If ATELIERHONIS.RO grants a User the right to use specific content under a separate agreement, this right is limited to the defined content, within the agreed period, and does not constitute a contractual commitment.

No information provided to the Client/Buyer/User through any means (electronic, phone, etc.) or accessed, visited, or viewed constitutes a contractual obligation for ATELIERHONIS.RO.

3. RIGHT OF WITHDRAWAL – EXCEPTIONS

Since submitting a request for an offer does not automatically conclude a contract through electronic means, the Client's right of withdrawal is not applicable.

Furthermore, as furniture is custom-made to the Client’s specifications, these goods are exempt from the right of withdrawal.

4. CONFIDENTIALITY

ATELIERHONIS.RO will maintain the confidentiality of any information provided. Disclosure of the provided information will only occur under the conditions mentioned in this document and the privacy policy regarding personal data processing.

No public statement, promotion, press release, or other disclosure to third parties about an Order/Contract may be made by the Buyer/Client without the Seller’s prior written consent.

By providing information, you understand and accept the terms and conditions outlined in the Privacy Policy.

5. PRICE AND PAYMENT METHODS

The prices provided in an offer following a Client’s request may or may not include VAT, depending on the selected products, and are not final.

The prices for furniture sold by the Company vary depending on the Client’s specifications and are determined through a contract. Payment methods will be agreed upon in the signed contract.

6. DELIVERY AND WARRANTIES

The Seller ensures the delivery of furniture under the contractual conditions agreed upon with the Client.

7. FORCE MAJEURE

Neither Party shall be held liable for failure to perform on time and/or improper performance—whether in whole or in part—of any obligation under this contract if such failure or improper performance was caused by force majeure.

Force majeure is any event beyond the control of the Parties, occurring after the conclusion of the Contract, which is unforeseeable, absolutely invincible, and unavoidable, such as war, epidemic, pandemic, weather events, a state of alert/state of national emergency declared by the competent authorities.

The Party invoking force majeure is obliged to notify the other Party within 3 days of the occurrence of the event and to take all possible measures to limit its consequences. The Party invoking force majeure shall communicate, within a maximum of 5 days from the occurrence of the force majeure event, supporting documents issued by the local chamber of commerce and industry or by a public institution with responsibilities in the domain affected by the force majeure.

If the event does not cease within 30 days from its occurrence, either Party has the right to notify the other Party of the termination of this contract, without either Party being entitled to claim compensation for damages caused by the occurrence of the force majeure event.

8. DISPUTES

The interpretation of contractual clauses, the rights and obligations of the parties, as well as the legal effects produced by this contract, shall be governed by Romanian law.

In case of disputes regarding the execution of this contract, the parties shall seek to resolve the disagreement amicably. If the parties fail to reach an amicable resolution, any dispute arising from the execution or interpretation of this contract shall be settled by the competent courts in the jurisdiction of the Municipality of Oradea.

9. FINAL PROVISIONS

This document, entitled General Terms and Conditions, shall be interpreted in conjunction with the Privacy Policy regarding the processing of personal data.

If necessary, the Buyer may contact the National Authority for Consumer Protection, with access links to this institution available on the website.

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